Zbaje.ws ("z baje", "we", "us") is a responsible online betting platform that places your privacy above all else. This Privacy Policy explains what information we collect from you, how we use it, and the steps we take to keep it safe.
By using z baje's website, mobile app, or any of our services, you agree to this Privacy Policy. We believe your data belongs to you — we only use it to the extent necessary to provide our services.
Z baje collects information from you in several ways. Below is a detailed breakdown of the data we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Device Information | IP address, browser type, OS | Security & Fraud Prevention |
| Usage Data | Gaming history, betting patterns | Service Improvement & Responsible Gaming |
| Cookies & Tracking | Session cookies, preference data | Improving User Experience |
- Information you provide at registration is collected directly.
- Device and browser information is collected automatically while you use the platform.
- A copy of your government-issued ID may be collected for KYC verification.
- We only collect the information we need — nothing more.
Z baje uses the data it collects solely for specific, legitimate purposes. We never use your information for unrelated purposes without your consent.
- Account Management: For registration, login, and identity verification.
- Payment Processing: To process deposits and withdrawals securely.
- Security Assurance: To detect and prevent fraudulent activity.
- Service Improvement: To make your gaming experience more personalised and seamless.
- Relevant Communications: To send you bonuses, promotions, and important updates.
- Legal Obligation: To meet regulatory authority requirements.
- Responsible Gaming: To detect excessive gaming behaviour and provide timely support.
Z baje stores your data on secure servers. Retention periods depend on the type of data and applicable legal requirements.
- Account information: retained for the duration of the account and for 5 years after closure.
- Financial transaction records: retained for up to 7 years as required by law.
- KYC documents: retained for up to 5 years after verification, or as required by law.
- Cookie & session data: automatically deleted within 30 days to 1 year.
- Marketing preferences: updated as soon as you opt out.
Z baje never sells your data. However, in limited circumstances, information may be shared with trusted third parties.
- Payment Processors: Solely to process transactions via bKash, Nagad, and Rocket.
- KYC Service Providers: With accredited verification agencies for identity verification.
- Law Enforcement: Only when required by court order or legal obligation.
- Auditors & Legal Counsel: Under confidentiality agreements to ensure business compliance.
- We never sell your personal data to advertisers.
- Your information is never shared with competing platforms without your consent.
- Personal data is not shared with social media platforms or marketing companies.
Z baje uses cookies to enhance your browsing experience and maintain platform security. Cookies are small text files stored on your device.
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Performance Cookies: To monitor site speed and performance.
- Preference Cookies: To remember your language and settings.
- Analytics Cookies: To analyse usage patterns and improve our services.
You can disable optional cookies through your browser settings, though some features may become limited. A cookie consent notice will appear on your first visit to our site.
Z baje employs industry-leading technical and administrative measures to protect your privacy.
- All data transmissions are secured with 256-bit SSL/TLS encryption.
- Payment information is handled in accordance with PCI-DSS standards and is not stored on our servers.
- Two-factor authentication (2FA) is enabled to add an extra layer of security to your account.
- Regular security audits and penetration testing are conducted.
- Instant alerts are sent for any suspicious login attempts or transactions.
- Only authorised personnel can access data on a need-to-know basis.
As a z baje account holder, you are entitled to the rights listed below. Contact our support team to exercise any of them.
To exercise any of these rights, email us at support@zbaje.ws. We typically respond within 30 business days.
Z baje strictly does not collect or store data from anyone under 18. Our platform is for adults only.
- Age verification is mandatory at the time of registration.
- If a minor's data is identified, the account will be immediately closed and the data permanently deleted.
- Parents or guardians with concerns about a minor's data can contact our support team directly.
Z baje reserves the right to update this Privacy Policy as needed. You will be notified in advance of any significant changes.
- You will be notified at least 14 days before any changes take effect.
- The "Last Updated" date at the top of the page is always kept current.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- Previous versions of the policy can be sent to you by email upon request.
For any questions, complaints, or data-related requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team.
- Email: support@zbaje.ws
- Live Chat: log in to the platform and start a chat directly.
- Support hours: 7 days a week, 24 hours a day.
- Response time: typically within 24–48 hours.